Order support

Email info@earthtempo.com and include your order number so we can help you more easily. For a damaged or incorrect item, a short description and photos of the issue are helpful.

Delivery & returns

Delivery is estimated at 7–10 calendar days after dispatch. Orders of $119 or more ship free worldwide; orders below $119 have a $12 shipping charge.

Changed your mind? Contact us within 30 days of delivery. The return address and instructions are provided by our support team in the email conversation. Please do not send returns to the company mailing address.

Shipping information · Returns & refunds

Business information

Earth Tempo
Operated by Aura Velvet INC
30 N Gould St Unit 268
Sheridan, WY 82801
United States

This is our business mailing address. Return instructions are provided separately by email.